This episode of the "Fly the Coop" podcast features a conversation between host Cari Ann Carter and real estate coach Janet Miller. They discuss the importance of communication in the real estate industry, especially in the current "Middle Age" market. Janet shares exercises and tips to help real estate agents improve their communication skills, such as being intentional with their tone, body language, and word choice. They also discuss the importance of consistent follow-up with clients, as well as the value of referrals and repeat business.